HomePay by Care.com is a brand that offers a range of payroll and tax services specifically designed for domestic employers. With a focus on providing comprehensive solutions for household employers, HomePay aims to simplify the often complex payroll process and help individuals navigate through the various tax and legal requirements associated with hiring domestic help. The brand is committed to ensuring the financial well-being of both employers and employees, offering services such as calculating and preparing payroll, filing taxes, managing benefits, and providing ongoing support and information. With a reputation for reliability and expertise in the field, HomePay has garnered positive reviews from clients who appreciate the ease and convenience of their services.
Reviews
Our family has been using HomePay for the past few years to manage payroll for the people who help care for our aging mom. Everything about HomePay is excellent. Their customer service is tops, their website is easy to use and all aspects of their service are well-designed, helpful and exactly what we need.
The technology/software is super easy to use, but what's even better is the service you get if/when you have to get an actual person on the phone. You get through to someone right away, they know what they're doing, and they're always super friendly. Our kids have grown out of the need for childcare, but I'd recommend HomePay to anyone who asks.
Homepay is the absolute best. We have had them for about 4 years now and literally every time I come up against a problem, they are so professional, knowledgeable, warm, and helpful. I feel confident having them by my side and grateful to have found them. A+ to the entire team and company! You do it and do it well! Thank you!
I cannot say enough great things about HomePay by Care. When I have a question I give them a call and I unlike most companies these day you get to actually speak with someone. They have kind and knowledgeable people that have answered every question I have every had and it's such a pleasant experience. They are the best and do everything right...
They provide a great service with great customer service. I was impressed with their responsiveness and the ability to easily talk with a helpful human instead of automated messages. Adjusting payroll was quick and easy and they always have a warning of when taxes and fees were going to be withdrawn. End of the year taxes were stress-free.
We used HomePay for over 10 years to help with payroll, taxes, and tax reporting for our nanny. Their system is easy to use, and reliable as can be. We *never* had a problem with reporting and remitting taxes. They were always so helpful and friendly if we ever needed any additional help or had questions. Worth every penny of the fees over the years! Thank you!
After explaining multiple times that we were hiring a short term nanny and including their end date pay stubs continued to go through during the holidays till I noticed in the new year. Not once was deactivation explained and so now we are stuck paying fees for undoing what they did incorrectly to begin with. Won’t be using again.
I’ve interacted with HomePay’s customer service team multiple times now, and they consistently wow me with how helpful and thorough they are. Their service comes at a premium, but part of the cost goes toward peace of mind. I highly recommend them.
Location
816 Congress Ave. # 800, Austin, TX 78701, United States
Hours
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Monday
08:00 AM - 06:00 PM
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Tuesday
08:00 AM - 06:00 PM
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Wednesday
08:00 AM - 06:00 PM
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Thursday
08:00 AM - 06:00 PM
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Friday
08:00 AM - 05:00 PM
- Saturday Close
- Sunday Close
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